Shipping is always free on most Purchase and Rental orders throughout contiguous US; so you can shop worry free. Some additional shipping charges may apply for certain Oversized, Special care, Heavy, Expedited Delivery Items, Difficult to ship locations.
For Rental Items
Shipping and Return is always free on rental items (with few exceptions), throughout contiguous United States. Once you place an order, you will receive shipment 2 to 4 days before your event along with return label. Return rent items 2 days after event, by using same shipping box/package the items arrived in.
Some may require direct delivery by Tyohar team considering following factors.
- Closeness to our facility (We are based in Somerset, NJ)
- Item is part of Package deals (Wedding, Proposal, Reception, Sangeet etc)
- Item requires special setup
- Fragility of items and equipments
** You can find additional details on product specific page. **
We understand the importance of your planned event, hence we make sure you receive items at least 2 to 4 days in advance. Should you need any help setting up an item, we can provide video guidance (via Whatsapp/ Google Hangout) at no cost as long as you schedule an appointment through Contact us form.
For Purchase Items
Shipping is free on most items throughout contiguous United States* with few exceptions considering size, weight, delivery type of items and Difficult to ship geographical locations.
When you place an order, we will estimate delivery dates for you based on the availability of items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Return/ Refund policy on Purchase items
All purchases on tyohar.shop are final. We pride ourselves in quality check, as every product is thoroughly tested before delivery. However, if delivered product is damaged through shipping or by any reason, please send an email to firstname.lastname@example.org with product photos (within 2 days of delivery) and we will try to accommodate and send same item again.
Still have more questions, do no hesitate to send an email at email@example.com